This month the girls and I are celebrating as we’ve been awarded the top honour of Skin Centre of Distinction from Dermalogica for the fourth year running.
To achieve the award a skin centre needs to have demonstrated excellence in the areas of education, innovation, product, service, marketing and commitment, so I’m thrilled.
I believe we are more than a skin care centre as we often help change people’s emotional outlook as well. Beverley, Hannah and Nicola are all extremely good at what they do and they’re lovely people to boot. I really feel their personalities and education is the main driving factor in our success. We all follow a training program that ensures we’re educated to the highest industry standard with skills that go way beyond product knowledge and techniques. We include in-depth skin histology, client care and business skills in our repertoire.
Of course, it has to be said, that none of this would be possible without our loyal and incredible clients, many of whom I now call friends after operating this business for nearly 17 years. It’s such a bonus when you have that sort of rapport with your customers.
I’m also a big believer in giving back to the local community that we’ve been part of for so long, so we support local businesses, schools and community-based projects with vouchers and product. I also speak at local schools on skin health because in my opinion it’s vital for young people to understand how their skin works. My nursing background has given me a great foundation for providing this and the girls and I also like to encourage our clients who undertake personal life-changing journeys and physical feats.
We’re continually revising and increasing our knowledge, and we love sharing new research and information with our customers. It helps keep everyone well-informed and up to date with new products and treatments, which is obviously a benefit for all. We’re passionate about skin care and our main motivation is to see 100% improvement in the condition of our clients’ skin. That’s how we measure our success.
Yes, I’m amazingly biased, but I also know it’s true that if you want the best skin ever it would be a good idea to call us and book in for a one-on-one consultation. We’re standing by with your individual skin care prescription, specialised Dermalogica skin treatments, IPL hair removal, skin rejuvenation, microcurrent, LED light therapy and hydrodermabrasion along with skin- and mind-loving massage, and a fragrant cuppa.
I was chuffed when Dermalogica’s managing director, Natasha Bourke, said: “Louise and her team truly embody the Dermalogica ethos and are incredibly deserving of this prestigious award once again.” We’ve worked with Dermalogica for 21 years and are always impressed with their skin care and philosophies.
Louise Gray Skincare Shop 2 / 224 Kepa Rd, Mission Bay 09 528 9010 | firstname.lastname@example.org | louisegray.co.nz